COVID-19 Update

May 18, 2020

AMQ Shipping Fully Resumed

Our warehouse operations will restore full operations on Monday, May 18, 2020. We can now ship all orders, without distinguishing between essential and non-essential business. Please send all orders to

We recognize that there’s a phased approach to re-opening states and businesses across the country, and there may be limitations to where we can ship. Please work with our Customer Care team on adjusting your ship date if you are not yet able to receive shipments.

Please note: Our administrative teams are still on reduced hours until further notice, so you may experience slight delays in response times.

Cleaning AMQ Products

A few points specific to the Coronavirus Disease 2019 (COVID-19):

  • According to the CDC, transmission of COVID-19 to persons from surfaces contaminated with the virus has not been documented. Transmission of COVID-19 apparently occurs through respiratory droplets.
  • The CDC has advised that the most effective method for preventing the spread of viruses and germs is to follow handwashing protocols.
  • Download cleaning instructions for specific AMQ surfaces.
  • Cleaning 3F felt products

Joey Rewards Travel

If you have booked a trip through Joey Rewards and would like to cancel, please reach out to the Joey customer service team at 1-866-397-8326 or